Orange Voice BPO's Services for Insurance Industry

Services for Insurance Industry

The insurance industry is challenged by competitive pressures, changes in customer loyalty, entry of new players and a stringent regulatory environment, all of which are pressuring insurers to change their business models, streamline operations, and improve processes. Industry leaders are increasingly turning to insurance outsourcing to help them compete and grow. We deliver business processes such as industry specific processes, finance and accounting, business and financial research, analytic, and optimizing the power of technology.

Property and Casualty

• New Business

BPO Solutions for Insurance Industry

• Data Management
• Channel support
• Quotes
• Premium Calculations
• Sales/ Quotes acceptance & conversion
• Customer Enquiries
• Actuarial Support

Policy Set up

• Exposure Assessment
• Underwriting
• Underwriting support
• Verification / Validation
• Delivery Requirements
• Premium Calculation
• Follow up
• Policy Issue
• New Business Rating

Policy Changes

• Customer service
• Name/Owner/Address Change
• Certificate Re-issue
• Adjustments/Endorsements/Rider 

Coverage Changes

• Renewals and Quotes
• Cancellations

Premiums

• Collections
• Remittance exceptions
• Reconciliations
• Refunds
• Billing
• Premium Mode Change
• Bank Changes
• Premium Audits
• Customer Service

Payments

• Customer Service
• Settlement Payments
• 3rd party payments
• Closing Payments

Property and Casualty

• Claims
• First Notification of Loss
• Claim Set-up
• Investigation/ examination
• Review & assessment
• Coding
• Reserves
• Customer Service
• Policy Specific emergency assistance
• Supplier Support
• Excess/ Deductable Management
• Settlement Agreement
• 3rd Party Claims (property damage & bodily injury)
• Subrogation
• Recoveries
• Fraud Checks
• Claim Finalization

Support Services

• Document Management
• IT Support
• F&A
• Analytic

 Agency/ Distribution Management

• Insurance provider set-up
• License registration
• Contracting
• Customer service
• Renewals
• Terminations
• Commissions
• Special compensation
• Accounting
• Cash application
• Billing

We Provide Quality Training for BPO Jobs and BPO Interview Preparation. 

For More Details Please Visit: www.orangevoicebpo.com

Orange Voice BPO's SERVICES

Industry Focused Solutions

I. Banking and Finance SectorII. Healthcare SectorIII. Insurance SectorIV. Travel and Leisure SectorV. Utilities and Energy Sector

Mission of Orange Voice BPO

 Orange Voice BPO provides the highest quality of work for its clients with its determination, passion and innovation, offer various business services ranging from sales & marketing, customer care, finance & accounting to technology solutions, research and analytics, collections, and industry back-office and front-office processes.

 Orange Voice BPO serve various types of Industries ranging from Bank, Finance Institution, Insurance, to Telecom, Travel, Healthcare, and Professional Services.

 Orange Voice BPO is passionate about building an organization that is valued by its clients, employees, business partners, and the community at large.

 Orange Voice BPO match capabilities of its employees with clients’ requirements by putting it's employees through trainings and certifications.

 Orange Voice BPO structure financial models that best respond to the stage of the relationship—transition, stabilization, continuous improvement—and its clients’ goals for the relationship.