Orange Voice BPO Provides Web Enabled Services

Orange Voice BPO provides you world class web enabled services with well-equipped, latest technology as well as organizational infrastructure.

• We work on the highly result-oriented and web-enabled strategy to cater to all the e-commerce objectives of our clients.
•  All our web-enabled customer contact services are appropriately designed and customized to handle the gap between our clients and their customers.
• Our commitment and entire endeavor is to ascertain success in your online business.

We Provide Following Web-Enabled Services:

1. Customer Acquisition

• Prospecting
• Campaign Management
• Campaign Management

2. Help Desk

• Trouble Shooting
• Technical Support

3.  Search Engine Optimization

4.  Email Management

Preparation for BPO Interviews and BPO JOBS Provided

For More Details Please visit www.orangevoicebpo.com

Orange Voice BPO's Solutions for Travel and Leisure Industry

The travel and leisure industry is faced with rapidly rising costs, changing customer needs and economic pressures. The combination of our BPO offerings, industry best practices and proprietary tools and methodologies add value to Orange Voice BPO clients processes by helping them improve customer service, reduce costs and streamline processes through efficiency, quality and productivity improvements.

BPO Solutions for Travel and Leisure Industry

 Sales and Customer Care

• Customer service
• Sales and reservations
• Loyalty program management
• Customer relations
• Lost baggage tracing and customer support
• Website navigation
• Specialty help desk

Operations

• Fare filing and loading
• Revenue management
• Fares and ticketing
• Queue processing
• PNR servicing
• Fraud prevention and control
• Passenger/cargo revenue accounting and auditing services
• Cargo operations support

Platform Based Service Offerings

• Passenger revenue accounting solution
• Automated web-based fare audit solution

We Also provides Best BPO Jobs Interview Practice and Industry Training. For More Information Please Visit www.orangevoicebpo.com

Orange Voice BPO's Services for Insurance Industry

Services for Insurance Industry

The insurance industry is challenged by competitive pressures, changes in customer loyalty, entry of new players and a stringent regulatory environment, all of which are pressuring insurers to change their business models, streamline operations, and improve processes. Industry leaders are increasingly turning to insurance outsourcing to help them compete and grow. We deliver business processes such as industry specific processes, finance and accounting, business and financial research, analytic, and optimizing the power of technology.

Property and Casualty

• New Business

BPO Solutions for Insurance Industry

• Data Management
• Channel support
• Quotes
• Premium Calculations
• Sales/ Quotes acceptance & conversion
• Customer Enquiries
• Actuarial Support

Policy Set up

• Exposure Assessment
• Underwriting
• Underwriting support
• Verification / Validation
• Delivery Requirements
• Premium Calculation
• Follow up
• Policy Issue
• New Business Rating

Policy Changes

• Customer service
• Name/Owner/Address Change
• Certificate Re-issue
• Adjustments/Endorsements/Rider 

Coverage Changes

• Renewals and Quotes
• Cancellations

Premiums

• Collections
• Remittance exceptions
• Reconciliations
• Refunds
• Billing
• Premium Mode Change
• Bank Changes
• Premium Audits
• Customer Service

Payments

• Customer Service
• Settlement Payments
• 3rd party payments
• Closing Payments

Property and Casualty

• Claims
• First Notification of Loss
• Claim Set-up
• Investigation/ examination
• Review & assessment
• Coding
• Reserves
• Customer Service
• Policy Specific emergency assistance
• Supplier Support
• Excess/ Deductable Management
• Settlement Agreement
• 3rd Party Claims (property damage & bodily injury)
• Subrogation
• Recoveries
• Fraud Checks
• Claim Finalization

Support Services

• Document Management
• IT Support
• F&A
• Analytic

 Agency/ Distribution Management

• Insurance provider set-up
• License registration
• Contracting
• Customer service
• Renewals
• Terminations
• Commissions
• Special compensation
• Accounting
• Cash application
• Billing

We Provide Quality Training for BPO Jobs and BPO Interview Preparation. 

For More Details Please Visit: www.orangevoicebpo.com